As part of bringing Talos onboard with your company, you may be asked to approve an MDM (Mobile Device Management) profile in order to take full benefit of the service. Upon the first time you open the 'Self Service' app, you should see a screen similar to the picture below. If so, please click on the "Open System Preferences" button.
If the above screen does not appear, you can navigate to the same place by going to in the top left and then clicking System Preferences. You should see a 'Profiles' button in the bottom right part of the window and clicking on it will lead you to the below. If there are multiple profiles, select 'MDM Profile' and then hit the approve button. After that, you will have access to the full spectrum of services that Talos has to offer.